For the foreseable future, we will be running a capped list to ensure we give the best possible service to all of our patients.
To ensure that we have a stable list size, we will monitor patient numbers on a monthly basis. For example, if 30 patients de-register, we will take on 30 patients. When we recieve a request to register, we will offer a decline letter and add the patient's name to a waiting list. If a patient receives three decline letters from different surgeries, they can contact the West Kent Clinical Commissioning Group who will allocate a surgery.
We have the full support of the Patient Participation Group.