For the foreseable future, we will be running a capped list to ensure we give the best possible service to all of our patients.

To ensure that we have a stable list size, we will monitor patient numbers on a monthly basis.  For example, if 30 patients de-register, we will take on 30 patients.  When we recieve a request to register, we will offer a decline letter and add the patient's name to a waiting list.  If a patient receives three decline letters from different surgeries, they can contact the West Kent Clinical Commissioning Group who will allocate a surgery.

We have the full support of the Patient Participation Group.



  • The receptionist will check to see if you are within our practice area.
  • If you are, the receptionist will give you a new patient registration pack. Each page needs to be completed and handed back into the practice.

Please note: Registration takes three working days.  You can make a routine appointment with a doctor after this time.

  • We ask that you have a photographic identification document and a proof of your address from the following table below:


Photographic ID Documents

Proof of address documents (valid within past 2 months)

Driving licence

Credit card / Bank statement

Current Passport

Mortgage Statement

Army ID Card

Council tax statement

NHS staff smart card

Rental agreement


  • Once the new patient pack has been completed and handed back into the surgery, the receptionist will check the information to see if you require a new patient check with the doctor to set up repeat medication etc.

If you are taking regular/repeat medication you will need to be seen by a doctor before issuing.  Documentary proof of your medication is essential to provide you with these prescriptions.

Disabled patients and residents of care homes may be registered by authorised persons acting on their behalf or by post.


Click on the links below to download new patient information pack.


New patient registration process.doc



1 Bower Mount Road, Maidstone, Kent, ME16 8AX
  • Telephone 01622 756721
Website supplied by Oldroyd Publishing Group
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